Terms and Conditions

Shipping and Delivery
UK Delivery charges:
Orders up to £20 - £2.49
Orders from £20 - £40 - £1.49    
Orders over £40 - Free Delivery
 
Ireland Delivery Charge:
Orders up to £40 - £5
Orders over £40 - £3

If you are outside of the UK and Ireland please contact us for a quote, which will be based on the weight of your items (we can only ship within Europe)

We aim to dispatch all instock items within 2 working days of cleared payment being received .  Should there be a delay to the dispatch of your item we will send you an email to advise as soon as possible.  Items are only dispatched once cleared payment is received. 

For delivery we use either Royal Mail or courier whichever offers the most competitive price for your order.  These services offer usual delivery within 3 days within the UK,  delivery timescales to Ireland will vary.   If your order has not been received 15 days following dispatch please let us know.

 

Easy Returns

We hope that you will LOVE the items you order from us, however under the Distance Selling Regulations, you have the right to cancel/return your order without penalty within 7 days of receipt. To initiate this policy please contact within 7 days to advise.  Items must be in original condition, and due to the nature of the products cannot have lids removed or seals broken.  The buyer is responsible for return postage costs, and we will only refund for items which we receive back in original condition.  Returning items using trackable means is recommended, but a Proof of postage should be obtained as a minimum when returning any items.


Secure Ordering

We accept payment via PayPal.  You can pay with PayPal using your debit or credit card even if you don't have a PayPal account.  Please note we do not store any card details on this site

 

For UK customers we can also accept Postal Orders, Bank Transfer and Cheque payments (orders will only be dispatched once cleared payment is received, for Cheque payments this could be up to 5 working days).  If you wish to use this option just select this option at check out, and we will contact you with the payment information.

Privacy Policy

We LOVE our customers, and take your data privacy very seriously. The account information we capture on this site is used only to process your order.  By registering you consent to receive periodic newsletters from us, however should you wish to be removed from this list please let us know.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Wholesale Customers

For full terms and conditions relating to wholesale transactions please refer to the most recent Wholesale policies document which you would have received.